FAQ

Questions people ask before they start

Short answers about what Linka reads, what it will and will not do, and what you pay.

What does Linka read?

Email from Gmail, messages from the Slack channels you connect, and anything you paste in or upload — call notes, a transcript, a document. Connect Google Calendar too and Linka can help schedule the next meeting.

Do I have to fill in fields?

No. Linka writes the record from the conversations. The only two things you type are the deal amount and the close date, because those are the numbers a deal is judged on and Linka never guesses them.

Will Linka change a record without asking?

No. Stage changes, blockers, who plays what part and what to do next arrive as proposals, and nothing changes until someone on your team agrees. Who agreed is kept in an audit trail an administrator cannot erase.

How do I know a fact is right?

Every fact Linka records points at the sentence it came from — the email, the Slack message or the note. Open it and read the source yourself.

Do you train AI models on our conversations?

No. We do not train on your customers’ conversations, and the models we call are configured to retain nothing.

Can we delete a customer, or everything?

Yes. An Owner or Admin can delete one customer; an Owner can delete the whole company. The content becomes unreadable, everything Linka derived from it is removed, and you get a receipt saying what was destroyed. It cannot be undone.

What happens when the 7-day demo ends?

Everything you built stays there and stays readable. Nothing new goes in and no new questions are answered until an Owner or Admin chooses a plan.

What is an AI credit, and what if we run out?

One credit is one conversation Linka reads, or one question about a customer; a deeper analysis of a customer’s relationships costs 5. Credits are shared across the team and renew each month. If you use them all, nothing extra is charged: Linka keeps reading new conversations and answering questions about one customer, and questions across customers pause until the month renews.

Does it work with Salesforce or HubSpot?

Not yet. Sync with Salesforce and HubSpot is planned for the Enterprise plan — tell us which one you use and we will let you know when it is ready.

Still have a question?

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